Refund policy

Refund Policy

We want you to be completely satisfied with your purchase from [Beauty empire].

Returns
You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition as received. Perfumes and beauty products must be unopened and sealed for hygiene and safety reasons, unless the item is defective or damaged.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [your email] with photos of the issue, and we will arrange a replacement or refund at no additional cost.

Non-Returnable Items
Opened or used perfume/beauty products cannot be returned due to hygiene regulations, unless defective.

Contact Us
For any questions about returns or refunds, please contact us at 

+44 7311 133956